FlyerTalk Forums - View Single Post - Response time from Delta Customer Service
Old Oct 25, 2010 | 5:53 pm
  #3  
MemphisGold
 
Join Date: Sep 2010
Programs: DL Gold, Hilton Diamond
Posts: 9
Thanks, I will try Twitter

Originally Posted by baccarat0809
If you need a fast response best bet is twitter. Regular customer service response time varies (HVC~DM real quick, regular, mehhh??). Gold you should get a response within 14 days or so. Back a few months ago (July'ish) I sent an e-mail as a PM and it took close to 21 days to get back to me. Got the response I wanted but it took a while.
Hey appreciate the info, didn't even think about twitter. I will give it a shot.
MemphisGold is offline