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Thread: Response time from Delta Customer Service
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Old Oct 25, 2010 | 5:45 pm
  #2  
baccarat0809
 
Join Date: Jan 2002
Location: Orlando, FL
Programs: Delta GM/1.5MM ~ United Silver ~ Marriott Lifetime Titanium
Posts: 1,434
If you need a fast response best bet is twitter. Regular customer service response time varies (HVC~DM real quick, regular, mehhh??). Gold you should get a response within 14 days or so. Back a few months ago (July'ish) I sent an e-mail as a PM and it took close to 21 days to get back to me. Got the response I wanted but it took a while.
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