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Thread: Why Does Hyatt Deduct Points For Award Stays Immediately But Never Refund The Points?
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Old Oct 25, 2010 | 12:20 pm
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thc
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Originally Posted by ctownflyer
And on a related note, why can't awards be canceled online? If they can be booked online surely there must be a way to allow them to be canceled online as well!
I know members used to be able to cancel award stays online (but modifying an award stay online was never possible--at least that I could remember.) But that seems to have changed now.
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