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Old Oct 25, 2010 | 11:37 am
  #47  
Boggie Dog
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Originally Posted by mikemey
I would like to thank you for your professional interactions with us. It's a welcome breath of fresh air compared to some of the others I have interacted with.

I have a question, maybe you can't answer it, but I'll ask it anyway:

You stated what goes on at ORD. Thats well and good. But why is it that the signage for these machines is NOT standardized across the country?

There should be 1 sign that is standard for every NoS: It should state:
1. What the machine is
2. What it does
3. That it is optional to go through the machine, and what the alternative is.

And it should be in simple language, with pertinent parts bolded (such as the opt out)

There should also be signs available (not necessary posted, but available upon request) in the following languages:
-Spanish
-Italian
-French
-Russian
-Polish
-Chinese
-Japanese
-Arabic

This should cover the majority of travelers.

Why can't the TSA do that? How hard would it be? Hell, it would probably save money because once there's a standard sign, you wouldn't have to worry about airports doing their own thing.
I would add that the signage should be not only be posted on the machine but at the beginning of the checkpoint line on a large sign high enough not to be obstructed by people waiting in line. Video signage would be better yet.

Waiting until your right at the machine to read an 8x11 sign on copy paper is not adequate.
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