Flight/Origin-Destination: AC612/YYZ-YHZ
Date: Oct 24
Cabin: J
Status: SE

Pre departure
Was check in quick and efficient? Yes, used SE desk for first time
Did you use priority security (if eligible) and if so, was it quick and efficient? Yes, yes
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes was adequate
Was priority boarding offered (if applicable to your status) and efficient? Yes, Yes
If there was a delay, did the gate agent provide timely updates? N/A

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? Yes
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Newspapers, menus and orders all taken on the ground.
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) Not sure, see below
How was the quality of all the meals? Not sure, see below
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time? N/A

Overall experience/any other comments
Meal orders were taken by status on the ground which is the first time that I've ever had that happen (this being roughly my 85th J segment this year). As an SE, I was the 2nd person asked for their order and I asked for the beef. It seems the rest of the cabin asked for beef as well since the SD told the last couple of people seated near me that all she had left was Salmon.

Pasta isn't being catered anymore???

Once in the air, the meals started to be distributed beginning at the front of the cabin and working to the back. I was the last to be served and it turns out that they had miscounted the number of beef available and I was the odd man out. In the end it wasn't the end of the world for me. As I sat there and thought about it the odds of this happening were probably 1 in a 100 or less and it turns out this was my 100th segment of the year so there was some humour in it for me.