FlyerTalk Forums - View Single Post - UA Electronic Travel Certificates (ETC): General Q&A, ... {Archive}
Old Oct 24, 2010 | 12:28 pm
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Originally Posted by ColoBill1
...Is it, in fact, a UA "policy" that matching value ecerts are required? ...
Strictly speaking only one ecert can be used on PNR that is limited to a single person

What you are seeing is inconsistency in how UA agents provide exceptions. So the policy is no but they realized that is a bit harsh -- just inconsistency on what they will do as exceptions.

Additionally it is more effort to apply two mis-match ecerts to a two person PNR.
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