FlyerTalk Forums - View Single Post - Have I Started to Expect Too Much?

Oct 23, 2010 | 5:47 pm

#13

deant

Join Date: May 2003

Location: CA

Programs: AA Lifetime Gold, HHonors Diamond

Posts: 2,879

Quote:

Originally Posted by socrates

.....I would recommend you sharing this story with the hotel GM, yes you received what you reserved but your expectations weren't met

If I EXPECTED an upgrade to the Presidential suite and did not get it, should I share the story with the hotel GM and tell him how my expectations were not met?????