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Old Oct 23, 2010 | 4:24 pm
  #44  
why fly
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Join Date: Nov 2002
Location: Toronto YYZ UA-1K 1MM,QFgold
Programs: Royal Ambassador/ SPG Platinum 75/Marriott gold
Posts: 14,283
Originally Posted by tracon
I've had a couple situations at UA where e-certs weren't pulled.
Maybe the same can happen at AC!

I'm guessing printing and mailing paper certs costs AC close to $1,000,000/yr.
also massive abuse.. people ordering 2 kits and printing certs.
However the ability of Lise to make "e" certs work is limited. So the Printing and mailing nightmare continued.
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