Flight/Origin-Destination: AC294 YVR-YWG
Date: 19OCT10
Cabin: Y
Status: E

Pre departure
Was check in quick and efficient? Yes
Did you use priority security (if eligible) and if so, was it quick and efficient?Yes, yes
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes.
Was priority boarding offered (if applicable to your status) and efficient? Yes.
If there was a delay, did the gate agent provide timely updates? No delay


Onboard - Y cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? No delay
Was the IFE activated on the ground? Yes
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? About 30 minutes
How was the quality of the meal/Onboard cafe? so so.
Did the cabin crew offer water regularly throughout the flight? Yes

Post departure
If you have checked baggage, did it arrive within reasonable period of time? My priority tagged luggage came out in the first batch.

Overall experience/any other comments

Overall, everything is as expected. Map function not working. Noticed the volume of the ads has been turned down to normal level. Only got sound on one side of the headphone, need to wiggle/rotate the plug a number of times before getting sound on both side. Need to repeat this many times during the flight. Seat 31A.