FlyerTalk Forums - View Single Post - Cust. Svc. did the right thing: +50,000 miles adj.
Old Dec 12, 2003 | 9:24 am
  #3  
aceflyer2
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Join Date: Jul 2002
Posts: 3,784
I have had similar "compassion" from customer service reps. at times. It helps to be persistent.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Plato90s:
Always nice to hear stories where supervisors and managers used their discretion in a compassionate way.</font>
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