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Old Oct 22, 2010 | 7:31 pm
  #4  
StayingHomeIsBetter
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My correct info is in the system... at least SMS can read it back to me when I call.

But, the correct info will not display when I make a reservation. Even after multiple attempts to enter it, selecting the option to allow DL to store it.... and even after multiple e-mail and voice requests to DL to resolve.

And, even though the info is correct in the system, my BPs still display the wrong variation of my name... as recently as yesterday.

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