I think most of the FT hotel forums have complaints about slow internet.
I was chatting w/ a GM of a European hotel last month, and they're upgrading their servers or whatever it is that makes the stuff go fast.
But they're also thinking of creating a pricing model where those who hog the bandwidth (watching movies of any type, for example) will get a pop-up after a certain amount of time saying, you've used X & if you would like to continue using X, please click her to pay a fee of Y. Then they have the option to do so or not, and the folk who aren't downloading movies or whatever aren't being penalized.
I'm paraphrasing what he said & it's been a month since the conversation, so if it's a bit off it's on me. But I think you get the idea.
Cheers.