FlyerTalk Forums - View Single Post - What did I do wrong in this upgrade process?
Old Oct 20, 2010 | 10:16 pm
  #13  
bocastephen
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Originally Posted by westtexas
Yeah, my name was clearly on the upgrade list shortly after I cleared standby and it stayed on the upgrade list until they told us to turn off our electronic devices. Is it common for gate agents to just decide not to run the upgrade list? Having gotten 3 non-automatic upgrades in 6 years (with two of those on Northwest), I wanted my cushy seat for even the short ride!
In these circumstances, it's important to use the upgrade list and bring the situation to a FA's attention so they can get the GA to either process the list or tell them who to move up - if you sit there silently and don't say anything, it won't get fixed...even if it should never have happened in the first place.
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