Don't get me wrong, I take no offence to it! It's just that at a retail price of $15k+ it seemed to be like things that should not be overseen. I used miles by the way. I tried hard to use them again in the way back, no luck
BTW, here I document my travel back:
http://www.flyertalk.com/forum/trip-...l#post14978069
My worse experience was AAdmirals...