FlyerTalk Forums - View Single Post - If you were hired as AC's VP of Customer Loyalty...
Old Oct 19, 2010 | 5:49 pm
  #31  
Jasper2009
In Memoriam
15 Years on Site
 
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Originally Posted by contikipaul
To be perfectly honest with you, I feel this airline is too far past the point of no return to ever regain what they had.

The only way forward is to simply blow the whole thing up. Declare bankruptcy, fire everyone, change the name, change the colo(u)rs, change the phone number, the website, the planes, I mean, JUST ABSOLUTELY EVERYTHING.
...
Its frankly an absolute embarrassment to one of the most beautiful and wonderful countries in the world. These morons aren't just in Canada, they're flying around the globe sullying Canada's good name, one awful customer service experience at a time.
Donīt you think youīre way over the top?

As you really seem to be filled with hatred against AC and its employees, itīs unlikely Iīll be able to convince you otherwise, but have you noticed that many people find AC is one of the best airlines in the western world (better than any of its counterparts in the US and competitive with or better than most European airlines)?

Even why fly, who often bashes AC, agrees that ACīs product is better than that of most US airlines.
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