- KLM's "own" branded snack service on short haul. It cracks me up when I get a pack with too tiny chocolatecrisp cookies, which are branded as "delicious". I really liked the Tuc and Prince Chocostar more!!!
- Again raised prices for the minimal extra comfort of EC.
- Maybe it's just me, but when you now book, you actually choose in- and outbound flights seperately. Earlier you had to choose fixed combo's, when I now choose an inbound flight X, outbound flight Y fades out because "it doesn't fit with my price category of the inbound flt".
- Also outrageous one way fares (sometimes also crazy RT's)
-/+ All kinds of new paid "amenities" such as EC and A la carte, it is good when you want to have something extra in Y but just hope we don't really have to pay for frills on short haul flights soon!