Today I received an survey entry about cell phone commercials. After replying to some questions, I was asked to view a commercial. After viewing, I was asked to view it a second time. After it completed the second run, my browser froze and I was unable to unfreeze it. I killed the browser (Firefox, newest version) and reopened, but when I tried to access the survey again, I was told:

"You have paused your interview before it was completed.

Unfortunately, this survey can only be accessed one time."

I'm a little ticked that their programming error caused me to waste 5 minutes of my time and lose out on $6.50 in e-Rewards. I would have gotten to $100 with it.

If you get this survey, it might be better to try it with IE.


Added:

I received a reply from e-Rewards Member Services:

"Thank you for contacting e-Rewards. We apologize for the difficulties you encountered with the study. Please be aware that our Web site works best with Netscape, Internet Explorer and AOL browsers, version 5.0 or higher. To access data securely and to fully participate in the e-Rewards program, please be sure that both the session and permanent cookies are enabled."

Seems like they're implying that it was a setup error on my side, even though I told them I was using the latest version of Firefox. Yes, cookies are enabled, and I've been doing plenty of their surveys recently with no problem. I guess they're not going to bother to check out the error.