I generally like this hotel. But I've noticed some "issues" as it's getting more crowded. The wireless in the rooms can be hit or miss. And when it's a "miss" it's so slow you can't really use it (but it always works well in the lobby in an emergency). They have a few good staff members but the glitches are common - a couple times I was assigned to rooms that had not yet been cleaned. When I went back to the front desk the first time their response was "but the computer shows it's been cleaned" - eh, no, actually it hasn't. Great location (near shopping, light rail, airport) and the management seems to be trying. Hope they fix that Internet thing.