Originally Posted by EK Captive

For what it's worth, I have NEVER been "treated like king" by Emirates, including the 20-30 F flights and untold J flights over the last 3-4 years. EK has fantastic hardward (mostly), but truly dismal software. Fact is that EK repeatedly has made it clear that they don't really give a damn if I (or anyone else for that matter) flies with the airline. They are taking an extremely short-term view - and for now, they have plenty of business.