FlyerTalk Forums - View Single Post - Rate changes on upcoming reservation: Normal?
Old Oct 17, 2010 | 5:21 pm
  #1  
loneraven
 
Join Date: May 2010
Location: IND
Programs: UA 1K Marriott Plat SPG Gold
Posts: 140
Thumbs down Rate changes on upcoming reservation: Normal?

I'ma Hertz #1 Gold member. A few weeks ago I made a reservation for a standard car at OGG through the AAA website, the rate for the entire rental period was $434. The reservation showed up in my Hertz account shortly after, and it showed the exact same rate.

A week after I made the reservation, I logged onto my Hertz account and saw that the rate had been reduced to $377. I figured they must have adjusted my rate based on the current AAA rate at the time. Sure enough when I looked it up on the AAA website the rate for the same rental had been reduced to $377. I was fairly happy that I didn't have to cancel and rebook to get the new rate.

Then today I logged on and my rate has gone back up to $434, which is also the going rate on AAA's website.

Needless to say I'm pretty unhappy about this change. Has this happened to anyone before? If I had known the lower rate wouldn't stick I would have cancelled and rebooked...

Last edited by FlyinHawaiian; Oct 17, 2010 at 6:27 pm Reason: Sorry, posted on wrong forum.
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