FlyerTalk Forums - View Single Post - LAS Check-In... Extremely Rude Customer Service -- Any Recourse?

Oct 17, 2010 | 1:33 pm

#13

Robert Leach

Original Member

Join Date: May 1998

Location: Atlanta, GA

Programs: DL 3 MM/DM, Marriott Titanium Elite, Hyatt Globalist, National Exec Elite

Posts: 4,047

For the life of me I don't know why people, in this case a DM no less, continue to go to the airport trying to do SDC. This is a process best handled over the phone, BEFORE you check a bag.

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