Originally Posted by
JLewisinSyr
The ticket may have said one thing, but if you read the contract with Hertz, regardless of if you pay the ticket directly with the issuing authority, they have the right to charge you (or sub it to another agency) a fee for handling the ticket.
i'd be curious to see where it says that. from what i read online, hertz says that "processing and payment" are handled by ATS, but when the ticket is paid, there is no processing or payment that needs to be done.
Originally Posted by
Dave Noble
Hertz can immediately contest any chargeback request. Hertz charges for processing the infringement notice when it is requested and there is no grounds to contest the charge via credit card. Any claim should be against the party that requested the information from Hertz
i don't follow you regarding "requested." if "the party that requested" is ATS, they're hertz's agent and the claim is against hertz. if you're talking about the ticketing agency, they're not requesting any information, and if you've paid the ticket, the full extent of their "claim" has been satisfied. at that point, it's just correspondence, and hertz has no right, contractual or otherwise, to charge renters a $15 or whatever fee just because they got a letter.