Originally Posted by
davetravels
My GA friend at DTW tells me that it's simply unbelievable, the sense of entitlement the Diamond program has created in people! Wayyyy more than before with PM being the highest! Things like - "What do you mean, there's no outlet at this gate to plug in my laptop - I'm DIAMOND!"
I can only imagine the stories you hear from those "shining stars" in the DL organization. DTW GAs make JFK feel like the Four Seasons.