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Thread: US Keeping track of your calls - how long do they hold on to the notes?
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Old Oct 13, 2010 | 12:47 pm
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AZ Travels the World
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Originally Posted by ariyo15
The question though is, how long do records stay visible to the agents? For example, could the latter agent say I was a rude SOB and put some stuff in a magic record that every agent will now see?
Yep. You could live with that for a very long time.

Never pays, in the long run, to get heated with an agent. Many times I've bit my lip and recited, "OK, thank you very much for your help. Have a great day," hung up, and called back.
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