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Thread: SAS Customer Relations for EBG/EBP
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Old Oct 12, 2010 | 12:06 pm
  #5  
niksal
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Join Date: Aug 2008
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1) I never received an answer to the mail I sent to SK, more than a month ago, even though I specifically asked for one

2) Agree that it is not professional enough, and now I have to base this on the responsesI've received from KF. They have a chance of making a difference in customer satisfaction, yet their tone is always defensive, they fail to make the smallest effort to correct situations and mostly it takes a conversation of 3-4 mails back and forth to get anything done.

3) As a total :-::-:
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