FlyerTalk Forums - View Single Post - Are the airlines loosing their sense of decency
Old Sep 24, 2001 | 8:22 am
  #15  
FlyerAl
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by StuMcIlwain:
I am actually quite puzzled by your posts. In one paragraph, you extol the virtues of Southwest, West Jet, and other discount carriers. In the next, you demand full service. Then you start promoting US Airways, which is about to go bankrupt. When was the last time you flew on AC? Have you even been in Y on C3K? How about West Jet?</font>
People are missing the big picture. Southwest and WestJet aren't a large success simply because they don't offer meals. They do well because they are efficient and they focus on both employee and customer satisfaction.

I feel that full service airlines shouldn't have to become "no frills" in order to compete. Otherwise there's no incentive for someone wanting full service to fly a full service airline.

Yes, I've flown AC several times this past year. Yes, I've flown in Y on 2T. Haven't been on WestJet yet.
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