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Thread: How often does the ICE go down completely in longhaul?
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Old Oct 11, 2010 | 8:32 pm
  #5  
Hyperacusis
15 Years on Site
 
Join Date: Jul 2009
Location: AUS / DXB
Programs: BA Silver | AA LT Gold | EY Silver | Marriott LT Titanium
Posts: 1,838
I had ICE die on me about an hour into a 16 hour DXB-IAH flight. I was travelling in paid J, and emailed EK Customer Service to follow up. Was given 15,000 miles as compensation.
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