FlyerTalk Forums - View Single Post - Nightmare at Holiday Inn Hotel Guangzhou falsely claimed my CNY bills fake

Oct 11, 2010 | 3:32 pm

#31

soitgoes

FlyerTalk Evangelist

Join Date: Jul 2003

Posts: 11,377

Quote:

Originally Posted by cafetran

I'm not sure if it's Chinese customer service style or it's just this particular hotel.... I also wonder IF THERE IS A CONSUMER PROTECTION ORGANIZATION that I can make a formal complaint about the mal-practice.

If you have not yet done so, I would recommend contacting Guest Relations:
http://www.ihgplc.com/index.asp?pageid=208