FlyerTalk Forums - View Single Post - Right way to ask for an upgrade?
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Old Oct 10, 2010 | 10:44 pm
  #12  
vilntrav
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Originally Posted by steve4031
I know I'm not entitled to anything. However I'm staying at the Marriott Waikiki resort next weekend. I reserved an ocean view balcony for 169 a night. I would be happy with this room, but it would be cool if I got an upgrade.

I can chat up the desk clerk as I usually do. I have never really angled for an upgrade and gave taken the luck of the draw. Was wondering how you get the gm's email, and if this is even appropriate.

Thanks.
You should try, anyway. I never tried at Marriott when I was silver or gold, but I tried at Radisson with the prime tier everybody has and sometimes I got a suite (for 1 night stays, probably when they are sure they will not sell it).
You would have better luck when coming back in the same hotel, though. Saying something like "last time I had room number x, could I get a better one this time ?"
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