Wirelessly posted (Mozilla/5.0 (webOS/1.4.5; U; en-US) AppleWebKit/532.2 (KHTML, like Gecko) Version/1.0 Safari/532.2 Pre/1.0)
Originally Posted by janetdoe
Originally Posted by
hotdogs
It is. It should also cover a ticket fee. IMO the fee is steep enough to include a ticke fee that the passenger can't avoid. Just don't say "why should I pay for other people use of AA resources". They DID pay their own way by the UM fee.
Ahhh, you mean it is disingenuous to charge two separate fees when both are required to buy a UM ticket over the phone?
In that case, I might agree, but I bet it has more to do with internal accounting rather than an intent to scam or mislead. Incompetent doesn't equal unethical
In any case, you have found a way to avoid the extra $20. On AA, there are several examples where this method (doing the work of finding flights, putting them on hold, calling to make the change you can't accomplish online, then purchasing online) avoids a $20 ticketing fee. ^
You are right! It's not a "scam" however disingenuous it is!
This post just hit a raw nerve for me as I paid the fee too many times in the past.
Cheers!