I know I'm not entitled to anything. However I'm staying at the Marriott Waikiki resort next weekend. I reserved an ocean view balcony for 169 a night. I would be happy with this room, but it would be cool if I got an upgrade.

I can chat up the desk clerk as I usually do. I have never really angled for an upgrade and gave taken the luck of the draw. Was wondering how you get the gm's email, and if this is even appropriate.

Thanks.