Originally Posted by
bodory
Because with award tickets, FB# of the account is automatically added to the PNR whoever the pax is. It is then not changeable online.
Edit : An invisible hand has taken care of the problem. Thank you to him/her.
There are some wonderful angels on this site!
Despite all my criticisms of the bad seats and some other problems, I have often found AF people who are going the extra mile to assist me too.