Originally Posted by
sinoflyer
The GA was no idiot. They followed procedures correctly. You can be booked and double booked, but you can only be checked into one flight and that has to be done 30 minutes prior to departure. Lesson learned? I hope that you became a little wiser today.
Right, so, there is this little thing called service.
Reservations gets it. The GA could too. I have purchased a ticket before 27 minutes before a flight. This sounds to me like the agent went out of his way to NOT provide service.
Note to the gate agent, loyalty is build through service. Note for FriendlySkies, calling him an idiot is nicer than I would have been.
