Originally Posted by travisc

I didn't realise that they don't bother to open your case to try identify the person before sending to auction. While I do always have name tags (name + email + phone, sometimes address) on my luggage I had never thought about what would happen if I forgot one time. I always leave a copy of travel insurance in the suitcase (and keep another copy on me), which has my contact details. I guess it'll never be looked at - until someone buys the case from auction.