This property just reached a new complete lowlight:

One of Russian-speaking guests who attended a Russia-Singapore business forum stayed at this property. During Formula 1 week, they decided to introduce Russian-speaking concierge, so calls from particular rooms occupied by russian-speaking guests were redirected to this service.

A guy calls his butler line and asks for the iron and iron board and gets a message that irons are dangerous and should not be provided to guests of St. Regis hotel Of course call to the English line made it possible within a second, but that left a fantastic impression on a guest.