Originally Posted by
So Cal Flyer
I lost service within 10 minutes of paying! I'm asking for a refund. What ticks me off is Alaska's website said no service but flight attendants announced that the flight did have internet access, thus I signed up. I think the flight attendants were either reading from a generic script or aren't educated.
Either way the info should be accurate. Only paid $5.00 but hey,$5 is $5.
I've actually been wondering whether this has been an issue on Canada/Hawaii/Alaska and Mexico flights flown with wifi-enabled aircraft. The flight attendants need to remind passengers that wifi is not available outside of the mainland US (not even within the state of Alaska yet).