<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by hauteboy:
Are there any magic words to say to AAdvantage CS to get them to credit a flight segment properly? I've called now 4 times to get a PDX-DFW segment posted that I flew on 9/13.. it's my EXP qualifying segment and it stubbornly refuses to post to my account.
Can they do a manual add of a segment and update the miles/qpoints? I did a 7-segment run on 9/13-9/14.. all segments have posted except for this one.
[This message has been edited by hauteboy (edited 09-30-2003).]</font>
Did you try the Missing Mileage Credit form on AA.com?
In a related note, I just completed my EXP run last week and it did take couple extra days for the final day of flying to post. I
always get mileage credited on the third morning after the flight day, but in this instance it took 5 days. I know it doesn't relate to your circumstance, but for some reason it did take longer.