Originally Posted by
merrickdb
I'm currently at FCO where my flight (FCO-LHR) is delayed exactly two hours
Entitlement for a delay of 2+ hours is:
(a) meals and refreshments
in a reasonable relation to the waiting time;
(b) two telephone calls, telex or fax messages, or e-mails.
If you have been able to use free wifi to send emails, and assuming there is food and drink in the lounge, and that you will get a meal on the flight, albeit a couple of hours later than expected, how have you lost out?