FlyerTalk Forums - View Single Post - Currently at FCO, flight delayed 2 hours, agents refuses to provide EU rules or care
Old Oct 2, 2010 | 10:43 am
  #8  
heartybob
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Originally Posted by merrickdb
I'm currently at FCO where my flight (FCO-LHR) is delayed exactly two hours
Entitlement for a delay of 2+ hours is:

(a) meals and refreshments in a reasonable relation to the waiting time;

(b) two telephone calls, telex or fax messages, or e-mails.

If you have been able to use free wifi to send emails, and assuming there is food and drink in the lounge, and that you will get a meal on the flight, albeit a couple of hours later than expected, how have you lost out?
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