FlyerTalk Forums - View Single Post - ANTI CHURN CAMPAIGN 2009/10?? What is that?
Old Oct 1, 2010 | 7:35 pm
  #34  
mindsweeper
 
Join Date: Jun 2008
Programs: KL/AF FB Platinum, CO Plat, BD*G
Posts: 24
First time ever with KLM, was paged in the lounge and told to meet at reception (this is just 5 mins ago). A KLM-rep told me as of a campaign they had I was now upgraded to business. Nice treat flying across the atlantic.

I've only had one free upgrade before and that was a poor Europe Select upgrade.

I've been plat for a few years but I'm not going to meet the treshold of 70k miles this year with FB, I'm flying more *A since I also got a gold for life there and the service is many times better than what skyteam is offering. Could this extra points and free upgrades be a part of getting their best customers back?

Only thing that would get me back is reverting the changes in the FB program.
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