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Thread: Palazzo reservation didn't have Grazie number upon checkout: how to claim points?
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Old Oct 1, 2010, 9:09 am
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kingalien
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Join Date: Dec 2004
Location: Grazie Gold Lounge
Programs: UA-2MM; GalacticXpress-Irridium
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Originally Posted by EricUSC
The person at the Grazie Club said they can't do anything about it unless I stay at Venetian/Palazzo again and then they can credit the missing points to my new reservation.
That doesn't sound right. I'd say call Grazie Club again and ask to speak with a supervisor.
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