As she passed us, my wife couldn't resist smiling and making the same gesture back to this lady, "it's over there you know....and they'll tell you at the desk"
Priceless!^
The BA check-in desks are now at the end of T3 at YYZ, and the Y-lines are beyond CW and F, so you won't have to pass them as you step up to the latter. Every time I've been CW and F have always been queue-less, so it's a convenience that I appreciate. Stares? Dunno, don't care.