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Old Oct 1, 2010, 1:14 am
  #1  
jhm
 
Join Date: Feb 2006
Location: London
Posts: 2,809
Arrow St Regis Osaka, Japan [Master Thread]

I just checked in here for 2 nights.

I took the subway - the hotel was well signposted from Honmachi station exit 7 (up the escalator to street level; turn right and then the entrance is to the right around the corner of the building).

They checked me in and nothing was said at all about SPG or platinum benefits. I had to ask whether my number was in the booking - the girl went away to check and came back to confirm that it was. I then asked about benefits ? Only then did she mention:

* a choice of 500 points or US$5 (!) or a drink or a bookmark
* free breakfast
* free Internet

I thought I'd double check about the following:

Originally Posted by irwin8417
Just received a letter from St Regis Osaka

We are pleased to advise our SAG Platinum benefits as follows;
- Room upgrade, including Standard Suites, based on room availability upon check-in
- 4.p.m late check-out when available upon your check-in
- Complimentary Breakfast at our Italiatn Restaurant "La Veduta"
- Complimentary mini-bar
- Complimentary in-room internet
- Complimentary welcome gift
- Complimentary weekday newspaper
- Guaranteed room(Standard Room) will be available within 3 p.m 72 hours before your arrivals.
and I just phoned up to ask whether there's a complimentary mini-bar ? I was told no - the complimentary breakfast is instead of the complimentary mini-bar.

I booked a grande deluxe room and that's exactly what I got (although I think the hotel is full today - there was no availability on spg.com when I checked last week).

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Last edited by SanDiego1K; Oct 5, 2010 at 11:11 am
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