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Old Sep 30, 2010 | 10:46 am
  #11  
FlyAO2
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Join Date: Jul 2004
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Originally Posted by MSPeconomist
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Since you're upgrading, I assume you're elite. Perhaps you should have tried to call the DM or PM line and explained that you are worried about the short connecting time, especially with weather events likely to be affecting travel tomorrow, and ask if they can please move you to an earlier connecting flight or re-routing. I've had success in these circumstances with both NW (PE/Chisholm) and DL (DM/SLC), but I've sometimes--not always--had the impression that the helpful agent had to obtain supervisor approval.
I have had success with this multiple times. Obviously it doesn't work if you have a 3 hour connection, but on flights where the connection was tight I have been accommodated each time.

Once with bad weather in NY I got DL to change from MIA to FLL in order for my Father to have a longer connection time. (of course, Murphy's law - the flight he switched to ended up being 2 hours late and the original one would have worked out perfectly )
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