I have received the points for a couple of the orders. Never automatically though. I have been emailing them (
[email protected]) whenever the order is more than 7 days old and requesting the points. I copy the order confirmation email into the message, you can delete the name/ship to and items ordered, but be sure to include your email address, date, order number and amount. They are a bit random, sometimes i get a reply in a day and sometimes i get a random reply to say they are working on it/researching and will get back. If you dont hear back in 4 days, email again using the reference code from the autoreply of the original one you sent.
I think I have 3 emails pending now. don't give up, you definately are entitled to the points, and it shouldn't be too big a problem. I think more.com doesnt automatically keep track that you are from mypoints, so unless you tell mypoints you dont get the credit. I think mypoints is going through growing pains right now, hopefully they will improve. Perhaps notifying more.com that we are reducing our orders because we aren't getting the credits will prompt them to have a talk with mypoints.
mypoints also has an 800 number, not sure what it is, perhaps you can look on the site and call and try with a real person.
good luck