Originally Posted by
channa
So much for "working together."
Originally Posted by
CALMSP
now there's some customer service!!!

Originally Posted by
channa
Yup...CO's "award-winning" customer service, which is fostered by their "working together" culture where employees treat each other and customers with dignity and respect.

Just pointing out an error not based on facts. You have no idea why customers are sent to the service center for hotel vouchers but yet you assume that it's because they are lazy.