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Thread: Advice sought - Southwest claims new ticket needed to be bought
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Old Sep 29, 2010 | 2:31 am
  #12  
mvoight
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Originally Posted by MikeMpls
This is bizarre. I would suggest he contest the $200 charge on his credit card.

When paper tickets still existed, I had a number of electronic tickets that somehow were converted to paper tickets that I didn't have, but the reps at the checkin desks & gates (UA, US, NW) were always able to deal with it.
What is the credit card dispute? He bought a replacement ticket and he paid for it. It's not Southwest Airlines' fault he didn't have the paper ticket.
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