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Thread: Delta.com error in your favor, collect Skymiles.
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Old Sep 28, 2010 | 5:43 pm
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cfischer
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Originally Posted by Exiled in Express
I was looking at changing an award ticket, after choosing the desired new flights it comes to a pricing summary and tells me I will owe ~$150 (change fee + taxes) and get 12.5k miles refunded as my new trip is pricing at 25k and Delta.com thinks I paid 37.5k for the original. It may be pricing that now but when booked it too was 25k.

Is there any chance I can end up paying $150 and get a award trip for 12.5k net miles?
post all your details and I am sure one of the many Delta folks reading FT will take care of the problem for you
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