FlyerTalk Forums - View Single Post - Fixing Hilton's Corporate Customer Service
Old Sep 28, 2010 | 8:40 am
  #7  
smmrfld
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Originally Posted by RussWilliams
[*] The customer is always right[/LIST]
You're joking, right? If you've traveled at all, you're obviously aware that companies like Hilton are better off without some customers who are impossible to please, make unrealistic demands, and belittle staff with DYKWIA attitudes, etc. Just peruse this forum for examples.
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