Yeah something is up with mine as well...on Friday I fly DAY - DCA - LGA then saturday I fly LGA - CLT - MLB - CLT - PHX where LGA - CLT had 12 seats in F open and CLT - PHX had 8 seats open. The gnome didnt' send me a yes or no email and I was still in coach. I called up and asked and the nice CP desk lady said I see inventory available but for some reason you weren't upgraded. Finally a supervisor agreed and got me upgraded. I wasn't sure if it had to do with my shuttle flight or not that was causing an issue but who knows...just that certainly they weren't holding 12 seats back for LGA - CLT on a saturday at 8 in the morning.
Lance