<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by NJUPINTHEAIR:
OK. I am now confused. What aircraft are you flying, because your post above suggests that you are flying on an Airbus:
"The online seatmap/ seat picker is still not working but I called PLT desk and she changed me back to 3B which is where I started and admitted that the flight is indeed an A300."
but now you seem to suggest that it is indeed an MD-11!!
I am interested because I have had the same problem on a flight from Mia to JFK over Thanksgiving and I have had my coach seats secured as if it is truly an MD-11 -- closest seat map I could find was on Swiss.
In fact, I was alerted to this fact when I was originally assigned a seat in Coach in the Row 11 E -- and there are no E seats on an Airbus in Coach. I was told that it was an MD - 11 so I booked accordingly.
So, which is it?????? An MD-11 or a regular old Airbus????
Thank you!</font>
Bottom line is that AA no longer flies MD-11s, so if he is traveling on an AA operated flight, it is not going to be on an MD-11. His route is SDQ-MIA, which I sincerely doubt anyone is operating with MD-11 equipment. I think ricktoronto figured-out that it would be an A300 after all.
777Brit, now I understand how SABRE could make such a mistake, but do you not agree that the AAgent should have realized it was a mistake? Personnally, I think it is not unreasonable to expect an AAgent to know what types of aircraft are, or are not, being operated by the airline at which he or she is employed.